Last updated: December 2024
We collect information you provide directly to us, including: (a) Account information such as your name and email address when you register; (b) ZPL code you submit for conversion (processed but not permanently stored); (c) Usage data including conversion history for Pro users; (d) Payment information processed securely through Stripe (we do not store credit card numbers).
We use the information we collect to: (a) Provide, maintain, and improve the Service; (b) Process your transactions and manage your account; (c) Send you technical notices and support messages; (d) Respond to your comments and questions; (e) Monitor and analyze usage patterns to improve user experience.
ZPL code submitted for conversion is processed in real-time and is not permanently stored on our servers. Converted PDF files are temporarily cached to enable download and are automatically deleted after a short period. For Pro users, conversion history metadata (not the actual ZPL code) may be stored to provide the history feature.
We use cookies and similar technologies to: (a) Keep you logged in to your account; (b) Remember your preferences; (c) Analyze Service usage through Google Analytics; (d) Improve the Service. You can control cookie settings through your browser, though this may affect Service functionality.
We use the following third-party services: (a) Firebase Authentication for user authentication and account management; (b) Stripe for payment processing; (c) Google Analytics for usage analytics; (d) Cloud hosting services for application delivery. These services have their own privacy policies governing how they handle your data.
We implement appropriate technical and organizational measures to protect your personal information, including: (a) HTTPS encryption for all data transmission; (b) Secure authentication through Firebase; (c) Regular security assessments; (d) Limited access to personal data by authorized personnel only.
Depending on your location, you may have the following rights regarding your personal data: (a) Access to your personal data; (b) Correction of inaccurate data; (c) Deletion of your data; (d) Data portability; (e) Objection to processing. To exercise these rights, please contact us at info@zplpdf.com.
We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes. Anonymous usage statistics may be retained indefinitely.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at info@zplpdf.com.